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Frequently Asked Questions

Find Your Answers Here

How do I know if I need counselling?

People seek counselling for a variety of reasons.  From a parents' point of view, you might have noticed changes in your child's behaviour, emotions or interests.  You may have noticed them struggling to manage emotions related to school events, academic pressures or triggers from social media or gaming. 


Teens may recognize that they feel disconnected from their peers or family members or are simply not satisfied with how they are functioning day to day. 


Adults may find themselves struggling to cope with various stressors or not being able to enjoy things in the same way they used to.  Some adults may want to explore therapy because they are wanting to see a change in their lives and are ready to feel better about themselves and their circumstances. 

How long will it take to accomplish my goals?

The answer to this question is not a simple one.  Some clients may find that they require long term support however other clients may feel that only one session is enough.  Your therapist will help you determine goals that are reasonable.  They will make recommendations with regard to the length of service, however the choice will be yours to use sessions as needed.  With this in mind, a long standing concern may require a longer intervention.

What can I do to help my child(ren) if my partner and I are separating?

The separation and divorce process can be particularly stressful for all family members, regardless of age.  Depending on the age of the child(ren), we would require consent from both parents/legal guardians in the absence of a custody agreement OR the consent of the custodial caregiver before proceeding with treatment.  If the child is 14 years of age or older, they may consent to their own treatment.  Please contact us directly to discuss any further questions.

Is my child the right age to participate in counselling?

Generally speaking, much of the treatment for children under the age of 6 will be delivered to parents/caregivers.  Once a child reaches the age of 14 years, they can consent to their own counselling and can meet with me individually.  If your child is under the age of 14 and you would like them to access an individual session, please contact us to discuss your options.

What are the risks of counselling?

This is an important question.  Depending on your comfort level, the counselling process may be a difficult one in that it may challenge you identify and label difficult thoughts, and bring uncomfortable emotions to the surface.  Most families find that issues tend to get worse before they get better as they begin the counselling process.  

The hope is that with consistent effort and practice of strategies discussed in session, you will begin to see a positive impact in your life, decreased stress, healthier coping skills and increased confidence.

I feel that my child would benefit from counselling but I do not think they will agree to attend.  What should I do?

The decision to access counselling is a personal one.  If someone does not want to attend counselling, the process will not be an effective one and, in fact, can be more damaging.  If you are a parent, consider booking a parent only counselling session to discuss ways to approach this sensitive matter.

What are your fees?

Our fees are listed on the "Book Online" page depending on the service you require.   We accept Visa, Mastercard, and Email Money Transfer Payments.


Do you offer online video counselling?

Yes!  Face to face virtual counselling is offered via Jane Online Appointments, a secure and privacy compliant platform. This is a flexible and convenient option for anyone living in remote areas with limited access to supports, for parents with child care issues, or for current clients who are away on holidays but still want to maintain regular sessions. If you are requesting this option and are a new client, please indicate this option on your Intake Form after booking.

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